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Home IT support

Straightforward help for home users. Slow laptops, WiFi issues, emails playing up? We’ll get it sorted — without the faff

Business IT support

IT support for small businesses — from day-to-day issues to full Office setups & new PC’s. Quick remote support when you need it, with Outlook & Microsoft 365 sorted fast.

Repairs & Upgrades

Hardware repairs & performance upgrades to get your devices running smoothly — no pressure to replace them

What Our clients say

“Thank you so much for all your help over the years, and your patient good humour while dealing with us two technophobes. I don’t know where we would have been without you – probably back in the dark ages!”

Gillian & Tim, Chelmsford

“Tracy Hinton is my pleasure and my treasure. Her bright and professional manner reassures and calms and her skill and knowledge in the technical field is second to none. When experts come into ones house, there is always a delicate balance. Very rarely does one feel as supported and relieved that the problems has been tackled in such a thorough manner. In fact there is no problem large, or small, Tracy will not be able to solve. I definitely recommend the services and technical skills of Tracy Hinton. Throughout the years, she has solved all my technical problems. I have appreciated her company!”

Mrs Jenkins, Brentwood

“Tracy has been my ‘computer lady’ for some years now. She has proved to be a valuable asset to me in sorting out any issues I have had no matter how small. Her most recent job was to program my new laptop, introduce me to Windows 10, plus set up my home wifi system. Being a complete simpleton when it comes to technology, Tracy set everything up for me, plus gave me a really straightforward tutorial on how to find and use everything. I recommend Tracy wholeheartedly and she is on my speed dial!”

Kay, Brentwood

“We have been using Tracy for about 15 years now, she is our go to computer fixer! She is always patient and available when we ask questions on a subject we know little about and never condescending because of this. She works hard, is very diligent and deserves the business. We wouldn’t use anyone else now and are happy to thoroughly recommend her.”

Mrs KLM, Hutton

“Excellent service from when I first contacted Tracy through to delivery and setting up of the laptop. Deals with my questions and queries quickly and more importantly with understanding and tolerance (I am a technophobe).”

Tony, Brentwood

“Tracy is a legend. She provides an unbelievably accommodating helpful caring & personal service. She has helped support my old Mum & I by dejunking tech and most recently sorting Mum’s tech changing passwords etc following Mum being scammed… even checking through her emails daily to delete the phishing ones until she can change internet provider etc. I have her in my phone as “Tracy Tech Whizz & All Round Good Geezeress Hinton” so I think that says it all ;)”

Angie, Billericay

Call Bits & Bytes Essex

Need help with a slow laptop, WiFi issues, email problems or business IT support? Get in touch for straightforward help without the jargon.